FAQ's

faq's

Frequently asked questions

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General

What types of building materials does Build Deli offer?

Build Deli offers a wide range of materials, including cement, steel, bricks, sand, tiles, plumbing supplies, paints, electrical fittings, and more.

What types of building materials does Build Deli offer?

Build Deli offers a wide range of materials, including cement, steel, bricks, sand, tiles, plumbing supplies, paints, electrical fittings, and more.

Do we deliver building materials across Chennai?

Yes, we supply in and around Chennai. Other places, delivery charges will be extra.

Do you provide a catalog or price list for your materials?

Yes, our catalog and updated price lists are available online. You can also request raise enquiries via the website.

Do you offer bulk discounts for contractors or large projects?

Yes, we offer competitive bulk pricing for contractors and large projects. Please contact our sales team for a customized quote.

Products & Quality

What brands of building materials do you carry?

We stock premium brands such as UltraTech, Tata Steel, Asian Paints, and others, ensuring quality and reliability.

Are your materials eco-friendly or sustainable?

Yes, we carry eco-friendly and sustainable materials, such as energy-efficient insulation, recycled concrete, and low-VOC paints.

Can I get samples of the materials before placing an order?

Absolutely! Samples are available for most materials, including tiles, paints, and finishes, to help you make an informed choice.

Do you offer custom-cutting or specialized material sizes?

Yes, we provide custom-cutting services for steel, wood, and other materials to meet your specific project needs.

How do I know the quality of your products?

All our products undergo stringent quality checks and are sourced from certified manufacturers. We also provide technical data sheets upon request.

Ordering & Delivery

What is the process for placing an order online or in-store?

For online orders, browse our website, select products, and proceed to checkout to send enquiry.

Do you deliver to remote areas or sites outside the city?

Yes, we deliver to remote locations. Additional charges may apply depending on the distance and accessibility.

What is the typical delivery time for orders?

Delivery usually takes 1-2 business days for local orders and up to 7 days for remote areas. Might differ depending on the type of material.

What are your delivery charges or shipping policies?

Delivery charges vary based on the order size and location. Orders above a certain value may qualify for free delivery.

Can I track my delivery status?

Yes, all deliveries can be tracked online through your order confirmation link or by contacting our support team.

Payments & Returns

What payment methods do you accept?

We accept cash, credit/debit cards, UPI, net banking, and payment through approved credit accounts for contractors.

Do you offer financing or credit options for large orders?

No, we do not provide financing options and credit facilities.

What is your return or exchange policy for damaged or unused materials?

Damaged or unused materials can be returned or exchanged within 15 days of purchase with proof of purchase. Terms and conditions apply.

Are there any warranties or guarantees on the materials?

Yes, many of our products come with manufacturer warranties. Please check the warranty details for specific items.

Do you charge restocking fees for returns?

No, the restocking fee is not applicable.

Send an Enquiry

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Frequently asked questions

General

Products & Quality

Ordering & Delivery

Payments & Returns

Have a project?
We've got the materials!
Get in touch with us!

Transforming Construction with Cutting-Edge Innovation.

Frequently asked questions

General

What types of building materials does Build Deli offer?

What types of building materials does Build Deli offer?

Do we deliver building materials across Chennai?

Do you provide a catalog or price list for your materials?

Do you offer bulk discounts for contractors or large projects?

Products & Quality

What brands of building materials do you carry?

Are your materials eco-friendly or sustainable?

Can I get samples of the materials before placing an order?

Do you offer custom-cutting or specialized material sizes?

How do I know the quality of your products?

Ordering & Delivery

What is the process for placing an order online or in-store?

Do you deliver to remote areas or sites outside the city?

What is the typical delivery time for orders?

What are your delivery charges or shipping policies?

Can I track my delivery status?

Payments & Returns

What payment methods do you accept?

Do you offer financing or credit options for large orders?

What is your return or exchange policy for damaged or unused materials?

Are there any warranties or guarantees on the materials?

Do you charge restocking fees for returns?

Send an Enquiry

Have a project?We've got the materials!Get in touch with us!

Transforming Construction with Cutting-Edge Innovation.

Have a project?
We've got the materials!
Get in touch with us!